Makes suggestions for improvements in overall operations with emphasis on increasing guest satisfaction, revenues as well as reducing costs.Įstablishes and maintains close working relationships with all Hard Rockers to ensure maximum cooperation, productivity, morale and guest service.Īdheres to department and property policies and procedures. Logs rooms cleaned, lost and found items original location, linen, terry, and amenities given to guestrooms. Keeps all storage areas and linen rooms in a clean and satisfactory condition. Responsible for Biohazard cleanup in assigned areas. Greets guests passing in corridors, establishing eye contact.Įnsures that equipment in guestrooms is operational – TV, remote control, phones, lights, etc.Ĭommunicates all maintenance issues to supervisor.Ĭollects/secures lost-and-found articles.

Services assigned rooms according to departmental specifications, within allotted time.ĭocuments room status on assignment sheets.

Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction.Įnhances the guest experience by providing exceptional service.

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